‘AITA for specifically stating I don’t want a certain teeth cleaner?’
A patient recently had a dispute with their dentist’s office over the choice of radio station played during a teeth cleaning appointment. The issue arose when an older Katy Perry song was abruptly replaced with a Christian station by the dental hygienist, who expressed discomfort with the original music. The patient, identifying as an atheist, requested that the original station be restored. The hygienist’s response and the ensuing tension led to the patient being somewhat brusquely treated and eventually resulted in the patient requesting not to have this particular hygienist for future visits.
During checkout, the patient expressed their desire to avoid the hygienist in future appointments. The front desk staff escalated the request to the dentist, who responded by stating that such preferences would only be honored for “valid reasons.” The dentist emphasized that the comfort of employees, including their preferences for the radio station, was also a priority. The dentist concluded that the patient’s concerns were unjustified and suggested they reconsider their choice of dentist.
The situation culminated in the dentist deciding to terminate the patient’s relationship with the practice. The patient was left feeling shocked and disheartened by the outcome. The practice’s response has led to a broader discussion about patient and employee comfort and how such conflicts should be managed in a professional setting.
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