After Dealing with a Rude Waiter, Customer Tipped the Food Runner Instead of Him

In a bustling hotel known for its complimentary breakfast, a guest experienced an unfortunate encounter with a particularly rude server. After checking in, the guest learned that the room included a breakfast for two. Excited for a relaxing meal, they made their way to the breakfast area, only to be greeted with a dirty look and a loud demand for their order. This abrupt treatment set a negative tone for the morning.

After clarifying with the front desk that a coupon was required for the comped meal, the guest returned, only to face further hostility. The server insisted that two people were necessary to redeem the breakfast, prompting the guest to fetch their brother. Upon returning, they placed their order, but the service remained lackluster. Despite sitting directly in front of the server, the guest received no water or attention, while the server catered to other patrons.

Image credits: Andrea Piacquadio (not the actual photo)

When the guest’s food finally arrived, delivered by a more attentive food runner, they couldn’t help but feel frustrated by the overall experience. After finishing their meal, the guest decided to take a stand against the rude service. Leaving a generous tip for the food runner who had shown kindness, they wrote a big zero on the check for the server. The look of disbelief on the server’s face was a fitting end to the disappointing breakfast experience.

This encounter serves as a reminder of how important courteous service is in the hospitality industry. Positive interactions can elevate a guest’s experience, while rudeness can leave a lasting impression, as this guest learned firsthand.

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